Co-authored a review paper (published in Computer Science Review, Elsevier — 140+ citations) on chatbot applications, challenges, and future research directions, focusing on ethics, bias, and UI/UX improvements in conversational AI.
Co-authored a review paper (published in Computer Science Review, Elsevier — 140+ citations) on chatbot applications, challenges, and future research directions, focusing on ethics, bias, and UI/UX improvements in conversational AI.